Terms of Service

1. Eligibility

You must be at least 13 years of age (or the minimum legal age in your country) to use Flair Health.

2. Not Medical Advice

Flair Health is designed for lifestyle guidance and general wellness purposes only. The App, including its AI-generated insights, wellness protocols, recommendations, and macro estimates, is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, diet, or fitness regimen. Never disregard professional medical advice or delay in seeking it because of something you have read in this App.

3. Data Loss & "The Sovereign" Seed Phrase

Flair Health empowers you to encrypt your data locally using a 12-word backup phrase ("The Sovereign").

• Your Responsibility: You are solely responsible for the safe storage of this 12-word phrase.
• No Recovery: Because we do not store your data or keys on our servers, we cannot recover your data or restore your journal if you lose your device or your 12-word phrase. Flair Health is not liable for any lost data.

4. Artificial Intelligence Features

By using features like "Level Up," "Magic Lens," "Eat Now," "Document Scanner," "Bio Age," and the Blueprint Protocol, you acknowledge that:

• AI is an automated system and may occasionally produce inaccurate, incomplete, or hallucinated information.
• Macro calculations and ingredient extractions are estimates and should not be relied upon for strict medical or allergy-related dietary tracking.
• AI-generated content is for lifestyle guidance and general wellness purposes and should not be used to manage chronic conditions, allergies, or acute medical needs.
• You are responsible for reviewing and verifying AI-generated advice before acting upon it.
• AI-generated Protocol targets are lifestyle suggestions only. They do not account for your complete medical history and must not replace the advice of a qualified healthcare provider.
• Document Scanner biomarker extraction is automated and may misread values, units, or reference ranges. Always verify extracted data against your original report. Flair Health is not liable for clinical decisions based on AI-extracted biomarker data.
• Bio Age estimates are generated by AI based on self-reported and device-imported data. They are not a medical diagnosis. Actual biological age cannot be determined without clinical laboratory testing. Flair Health is not liable for health decisions based on Bio Age estimates.
• AI inference may be performed by multiple third-party providers (currently Google Gemini, xAI Grok, and OpenAI GPT-4o-mini). Provider selection is automatic and based on service availability.

5. Acceptable Use

You agree not to:

• Reverse engineer, decompile, or disassemble any aspect of the App or our AI routing servers.
• Attempt to bypass, exploit, or spam the Insight Energy ("Zaps") system or our AI APIs.
• Use the App for any illegal or unauthorized purpose.
• Use the App to make medical, dietary, or treatment decisions without consulting a qualified healthcare provider.

Virtual Items: Virtual items, including Insight Energy ("Zaps") or "Flames," have no real-world monetary value, cannot be exchanged for cash, and are licensed to you solely for use within the App. Regal Pines Pte. Ltd. reserves the right to modify, cap, or revoke these virtual items at any time without compensation.

6. Limitation of Liability

To the maximum extent permitted by law, Flair Health (and its developers, partners, and affiliates) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the App; (b) any conduct or content of any third party on the App; or (c) any unauthorized access, use, or alteration of your transmissions or content.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the date at the top of these Terms and providing an in-app notice on your next launch. Your continued use of the App after changes are published constitutes your acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of Singapore. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

9. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Contact Information

For questions or concerns regarding these Terms, contact:

Regal Pines Pte. Ltd.
support@flairhealth.app